People Hate Facebook

Being on Facebook sucks, says Facebookers: “The American Customer Satisfaction Index, developed by the University of Michigan’s Business School, included Facebook in its regular survey of consumer satisfaction with companies. The result: Facebook came out with one of the lowest ranks of any company measured by the Index — a 64 out of 100. That puts Facebook in the bottom 5% of all private sector companies, and in the same range as the IRS tax e-filing system, airlines and cable companies.” There’s a sliver of a silver lining for Facebook, though: “older people in the survey”-who do nothing but complain and will probably die soon-” were, on average, a bit less satisfied with Facebook than younger ones.”